Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Sheila E., Austin, Texas“Contractors Direct picked me up when Acuity let me down! Yes, that’s right, after 15 years of being a loyal paying customer of Acuity Insurance, they cancelled me because I am what they call, a “paper contractor”. Which means, I don’t do any of the work myself and hire subs. Well, Clayton Hatfield didn’t care and got me a quote super fast and then new certificates within 1 day! Don’t mess around with the rest when Contractors Direct is the best. I am a happy woman and now ‘worry free’ that I can proceed with running my successful business. Acuity can kick rocks! Thanks Clayton!”
- EAEden A., Austin, Texas
“Great service and very easy to work with. Thank you!”
- Dustin D., Austin, Texas
“Since 2019 Clayton has been my guy for GC Ins but not until 2025 did he add on a few more coverages for commercial vehicle which saved me big time.”
- LCLanakila C., Austin, Texas
“Clayton is always easy to reach whenever I need something insurance related!”
- DSDavid S., Austin, Texas
“Clayton was incredibly informative and helpful, not to mention his relaxed demeanor eased my insurance process ! 🙂 :)”
- RCRyan C., Austin, Texas
“We’ve had a great experience working with Clayton at Contractor’s Direct. He’s helped us with a number of policies over the years—builder’s risk, general liability, professional liability, umbrella coverage—and has also guided us through the bonding process more than once. He knows his stuff and always takes the time to make sure we’re getting the right coverage without overpaying.
Clayton is super responsive and knowledgeable, and is great at breaking things down so we can make informed decisions. We’ve come to really trust his advice. Highly recommend!”
- JRJeff R., Austin, Texas
“Great service”
- MBManuel B., Austin, Texas
“I’ve had the pleasure of working with Clayton Hatfield] for over 6 years , and I couldn’t be happier with the service provided. he is consistently responsive, knowledgeable, and goes the extra mile to ensure I understand my options and feel confident in my choices. Whether it was helping me find the right policy, assisting with claims, or simply answering questions, Contractors direct has been an invaluable resource. Highly recommended for anyone looking for reliable and trustworthy insurance guidance.”
- JLJeannette L., Austin, Texas
“So easy to work with!! His knowledge is a time saver and he will shoot you straight!! Easiest company I have worked with and I have several polices with them!! Thank you for making it easy to get quotes and ask questions. 10 out of 10 recommend”
- Sadie P., Austin, Texas
“Personalized service”
- DGdwayne g., Austin, Texas
- Jessica K., Austin, Texas
- CWchase w., Austin, Texas
- April R., Austin, Texas
- APAll P., Austin, Texas
